When you need non-emergency medical treatment and it can’t wait until your GP surgery is open, you can still see a local GP. Call 111, the free NHS non-emergency number, to speak to a trained advisor, supported by health professionals. They’ll ask you about your symptoms, offer advice and direct you to the right medical care, which includes the GP Out-of-hours service if your practice is closed and you need to see a doctor.
The GP Out-of-hours service can offer telephone advice, a same-day appointment in a community centre or a home visit from a local GP if necessary. It’s not for repeat prescriptions however, so try to get these before weekends and bank holidays.
Unfortunately some people still have an out-dated view of the GP out-of-hours service. They’re too polite to use the service because they think they will be getting their doctor out of bed, or they will only be able to see a GP they are unfamiliar with and who isn’t aware of their medical history. This simply isn’t the case, the GP Out-of-hours service is run by local GPs, most of who work in local practices and are ready to help you.How has this NHS service helped people in Liverpool?
“My little girl was sick in the night and I couldn’t wait till morning to see a doctor. The GP Out of Hours service was fantastic; it’s a comfort to know a local doctor is there for you whatever the time.”